Terms and Conditions

1. Scope of Services

• Deliverables: Services are limited strictly to the agreed-upon Statement of Work (SOW). Any work outside the SOW will be treated as an "Additional Service" and billed at the Agency's standard hourly rates.

• Modifications: The Agency reserves the right to adjust strategy and execution as needed to meet campaign goals without prior written consent, provided it remains within the allocated budget.

2. Payment and Fees

• Upfront Payment: The Agency requires a non-refundable deposit or upfront payment before the commencement of any work.

• Late Payments: Invoices must be paid within 7 days. Late payments will incur interest at a rate of 2% per month above the base rate.

• Suspension of Service: The Agency reserves the right to immediately suspend all services and revoke access to campaign data/materials if any payment remains outstanding beyond the due date.

3. Intellectual Property (IP) Rights

• Agency Ownership: All creative works, strategies, and proprietary methodologies remain the exclusive property of Lemonsqueezy Marketing Labs until full and final payment is received.

• License to Use: Upon final payment, the Client is granted a non-exclusive, non-transferable license to use the final deliverables for their intended purpose.

• Portfolio Rights: The Agency retains the right to use all work (including drafts and final versions) in its own marketing materials, portfolios, and case studies unless otherwise prohibited by a separate NDA.

4. Limitation of Liability (Agency Protective Clause)

• Liability Cap: The Agency's total aggregate liability for any claim (whether in contract or tort) shall not exceed the total fees paid by the Client in the one (1) months preceding the claim.

• Indirect Losses: Under no circumstances shall the Agency be liable for "indirect, special, or consequential losses," including lost profits, loss of business, or data corruption.

• Third-Party Platforms: The Agency is not liable for changes in algorithms or policies of third-party platforms (e.g., Meta, Google) that may impact campaign performance.

5. Client Obligations and Delays

• Cooperation: The Client must provide necessary brand assets, logins, and approvals within 48 hours of request.

• No Refunds for Client Delays: Project timelines are estimates. Delays caused by the Client's failure to provide information do not entitle the Client to refunds or service credits.

6. Termination

• Notice Period: Either party may terminate the agreement with 30 days' written notice.

• Immediate Termination: The Agency may terminate immediately if the Client breaches any term (including non-payment) or if the Client’s business practices are deemed unethical or harmful to the Agency's reputation.

• Post-Termination: Upon termination, all outstanding fees for work performed up to the termination date become immediately due.

7. Dispute Resolution and Governing Law

• Jurisdiction: These terms shall be governed by the laws of India.

• Arbitration: Any disputes shall first be attempted to be resolved through good-faith mediation. If unsuccessful, the dispute will be settled by binding arbitration in Mumbai (Maharashtra).